About Sam
Drawing from a rich background that includes cultural events planning and art handling in New York, set design, and prop styling on both coasts, as well as active involvement in the electronic music scene through DJing, Sam brings a wealth of expertise to his creative endeavors.
At SJ Studio, our passion for the art of creation is evident in every project we undertake. We are here to share our love for the craft with collectors like yourself.
The standard lead time for all SJ STUDIO orders is 2 weeks. We are committed to keeping orders on schedule. For status updates, please email: support@samjaspersohnstudio.com
Thank you for your patience and cooperation.
Framing
We offer framing because it is convenient – eliminating the need for a separate trip to the framer's. Additionally, a frame serves as a protective barrier for your art, safeguarding both the artwork and your investment. Handling prints with bare hands can transfer oils, while rough treatment poses a risk of surface scratches and pigment damage.
Where do you ship?
Domestic flat-rate shipping is available for shipping throughout the contiguous US.
We can ship to Hawaii and Alaska too, but due to increased costs, rates for these states will be dynamic similar to international shipments.
Please note, we can not ship to PO boxes due to the size of our shipments.
International Shipping
Yes, we do offer international shipping for unframed prints via DHL. The international shipping cost will be displayed in your cart during checkout. Please note that this price does not include tax and duties, which will be the responsibility of the customer. Kindly allow an additional week for delivery. Regrettably, framed prints are not shipped internationally at this time due to the associated high shipping costs. It's important to mention that ArtStar does not engage in any up-charging or profit from international shipping.
We cannot guarantee transit times for international shipping.
Not liable for any damage or loss that may happen during international shipping and will not provide a replacement to the recipient.
International Tax & Duty Notice:
Upon arrival in the destination country, local regulations may apply, potentially subjecting your order to import taxes and local duties. These charges are not integrated into your purchase price and are the responsibility of the customer. We are prepared to assist with any necessary communication or information exchange with customs if applicable.
What carriers do you use?
Print & Frame, Mail-in, and Frame Only orders are shipped via FedEx. Each frame ships individually for the safety of the frame.
Print Only orders are shipped via FedEx or USPS.
Is my package insured?
Packages are insured for a base amount of $100.00 through our carrier, FedEx.
What if my item is damaged?
If the product you have purchased arrives in a damaged condition, please contact us immediately at: support@samjaspersohnstudio.com
Returns
All sales on merchandise is final. We do not offer refunds for returns at this time. Exclusive/Pre-Order and sale items are final sale.
Exclusive/Pre-Order and sale items are final sale.
In the event we have approved a return, please note that all returns must be new, unused, and with tags still attached. All returns must be returned in their original boxes, and original boxes must be placed inside a separate shipping box. Returns must be shipped within 7 days of approval.
Please allow 2-3 business days for us to receive, inspect, and issue a refund for your return. Once a refund is issued, please allow 2-5 business days processing contingent on your payment provider.
If the product you have purchased arrives in a damaged condition, please contact us immediately at: support@samjaspersohnstudio.com
Are you hiring?
Not at the moment.